Effective communication makes for better and less costly repairs. This video may help the next time you talk to your mechanic

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Comments

Anonymous

Or do it yourself, like car guys would!

12/11/2017 - 22:08 |
1 | 6
Anonymous

In reply to by Anonymous (not verified)

Unless you’re a university student who don’t have time nor money

12/12/2017 - 10:49 |
2 | 0
675LT_ftw

Link to next video…

12/11/2017 - 22:52 |
4 | 1
Anonymous

‘cause saying “ It was moving, then it stopped” doesn’t always help.

12/12/2017 - 01:29 |
2 | 0
H5SKB4RU (Returned to CT)

Finally someone that did this!

12/12/2017 - 09:18 |
0 | 0
CS55

Me: I know what’s wrong with this car. You just fix it. If anything extra has been done which didn’t need to be done, imma kill ya.
Mechanic:

12/12/2017 - 11:11 |
5 | 0
Anonymous

Great video. It is a shame that in this day and age that most of this is not common sense. This goes for all types of service-related jobs. I used to catch hell as a computer tech from those that assumed that they were being ripped off and many would start off the call with a rant. I never engaged the emotion and usually waited till the anxiety played out. Fortunately, in this case, I had a lot of face/ear time with the customers and could educate them on the nature of the problem so that there would not be a “next time” and could build trust over the long haul.

12/12/2017 - 15:31 |
2 | 0
PhillipM

“Oy, make us another cuppa will you?”

12/13/2017 - 02:05 |
0 | 0